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We are an importer, distributor, and e-tailer, based in
Happy Valley, South Australia.
We are the Australian importers and distributors of the VideoReDo range of video editing products that are developed by DRD Systems in the USA.
In buying VideoReDo from us you not only gain the advantage of having local support should you require it,
but it also means that you can purchase from an Australian business in Australian dollars (with the benefit of a GST input credit if applicable too).
As we don't have a bricks and mortar shop-front, the best means of communication with us is via email:
We pride ourselves on our high standard of customer service, so we will attempt to answer any enquiries in the shortest time possible.
Please be patient if you make an enquiry late at night, or on the weekend, as it might take us a little longer
to get back to you. If you don't receive a response to an enquiry or order within 24 hours, please check your junk/spam filter inbox folders in
case our email to you has been filtered, or please try contacting us again via a different email address (you may need to add the hyperreality.com.au domain to
your junk mail filtering system whitelist).
Our address for any physical correspondence is:
HyperReality
PO Box 5
Happy Valley SA 5159
Our Office hours are 9am-5pm Monday-Friday, SA Time, though you'll find that we will respond promptly to email enquiries at all
hours of the day and night.
If required, our phone and fax numbers are available on request.
Our C-Tick Compliance Supplier Number is N13240:
For information about the C-Tick mark, and Electromagnetic Compatibility (EMC) requirements for imported and locally manufactured electronic devices, visit the
Australian Communications and Media Authority web site.
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