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At HyperReality we provide email support to all of our customers whenever possible.
If you have a problem with one of the products we have sold you, please start by looking at our FAQ.
If our FAQ page isn't of assistance, please send an email outlining the problem
to support@HyperReality.com.au. Please be patient, as in some cases we may need to consult with the manufacturer or
distributor of the product.
In addition to any help that we can provide to you, in most cases the manufacturers and distributors of the products
we sell also provide direct support to people who buy their products. They also provide software and driver updates
through their web sites.
Another excellent source of assistance are the various forums that exist around the web - in a lot of cases you'll find that you are
not the only person to have experienced the problems you are having, and will be able to find a quick answer to your
problem, or a large community of people who are willing to help you out. The answers to your problems may also benefit
other people in the future.
Please refer to the following table for useful links and other information related to DRD Systems VideoReDo products:
Please refer to the following table for information related to other products we have sold in the past:
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