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About HyperReality (ABN 19 390 894 257)

We are an importer, distributor, and e-tailer, based near Gawler, South Australia.

We are the Australian distributors of the VideoReDo range of video editing products that are developed by DRD Systems in the USA.

In buying VideoReDo from us you not only gain the advantage of having local support should you require it, but it also means that you can purchase from an Australian business in Australian dollars (with the benefit of a GST input credit if applicable too).

Purchasing Information:

How To Contact Us

As we don't have a bricks and mortar shop-front, the best means of communication with us is via email:

We pride ourselves on our high standard of customer service, so we will attempt to answer any enquiries in the shortest time possible. Please be patient if you make an enquiry late at night, or on the weekend, as it might take us a little longer to get back to you.

If you don't receive a response to an enquiry or order within 24 hours, please check your junk/spam filter inbox folders in case our email to you has been filtered, or please try contacting us again via a different email address (you may need to add the hyperreality.com.au domain to your junk mail filtering system whitelist).

Our address for any physical correspondence is:

PO Box 1230
Gawler SA 5118

Our Office hours are 9am-5pm Monday-Friday, SA Time, though you'll find that we will respond promptly to email enquiries at all hours of the day and night.

If required, our phone and fax numbers are available on request.

From back in the days when we also imported hardware, our C-Tick Compliance Supplier Number is N13240:

HyperReality C-Tick Label

For information about the C-Tick mark, and Electromagnetic Compatibility (EMC) requirements for imported and locally manufactured electronic devices, visit the Australian Communications and Media Authority web site.

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